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Refunds

TOPGUN PCs INC. Refund Policy:

We at TOPGUN PCs INC. strive to provide our customers with the highest quality products and services. If, for any reason, you are not completely satisfied with your purchase, we offer a straightforward refund policy to ensure your peace of mind.

  1. Eligibility for Refund: To be eligible for a refund, please ensure that your request meets the following criteria:

    • The product or service was purchased directly from TOPGUN PCs INC.
    • The refund request is made within 30 days of the purchase date.
    • The product or service is unused, in its original condition, and accompanied by proof of purchase.

  2. Refund Process: To initiate a refund, please follow these steps:

    • Contact our customer support team at talon@topgunpcs.com and provide your order information.
    • Our team will guide you through the refund process and address any questions or concerns you may have.
    • Once your refund request is approved, we will process the refund using the original payment method within 5-7 business days.

  3. Exclusions: Please note that certain products or services may be non-refundable or subject to specific terms and conditions. These exclusions will be clearly communicated at the time of purchase or specified in the product/service description.

  4. Return Shipping: If applicable, the customer is responsible for any return shipping costs unless the return is due to an error on our part or a defective product.

  5. Customer Satisfaction: At TOPGUN PCs INC., customer satisfaction is our top priority. If you have any concerns or issues with your purchase, please contact our customer support team, and we will do our best to resolve the matter promptly and to your satisfaction.

Please be aware that this refund policy is subject to change and may be updated periodically. We encourage you to review the policy at the time of your purchase or contact our customer support team for any clarification.

Thank you for choosing TOPGUN PCs INC. We value your trust and are committed to ensuring a positive customer experience throughout your journey with us.